| All about it....|
The it luggage™ Philosophy
Passion Led Innovation
We are an innovative luggage design company specialising in providing good quality and affordable luggage solutions. Our passion is luggage and we proactively identify the needs of the traveller and provide creative and innovative solutions to meet those needs.
Solving tomorrow’s luggage problems today
This is the very essence of our business: our problem solving, design and innovation credentials have been established through the invention of many patent protected products including our World’s Lightest Collection, Carry-Tow®, Hard Shell Expander System, Frameless® Technology and our revolutionary Crosspack® concept.
The it luggage® History
Established in 1985 under the original name of Landor Ltd, it luggage™ has continued to be a privately owned company based out of Harlow, Essex in the UK throughout its 26 year history.
We were the first UK luggage company to begin importing from China in 1986 and shortly after our one millionth unit came off the production line. In 1994 the company merged with Hawa International to form Landor & Hawa International Ltd and the company’s global reach was extended via the opening of regional offices in the US, Australia and Hong Kong as well as a dedicated quality control and sourcing office in Hangzhou, China.
At the turn of the millennium, the company invested in a huge research and development programme. This saw the advent of our truly innovative luggage patents including the launch of the World’s first expandable hard trolley case in 2003, the introduction of the remarkable soft Frameless® case by 2006 and the arrival in 2008 of the ground breaking Sub Zero G® case which has remained the world's lightest case to this day.
In 2011 the company was re-branded to become it luggage™ as part of a strategic move to make the company more accessible to our consumers. 'it' is derived from International Traveller, one of the Landor & Hawa sub-brands that’s been the luggage of choice for many consumers across the globe.
The it luggage® Experience
Of course, the most important person to us is you…the consumer who uses our product for travelling, business or leisure. We would love to hear what you think of our products and invite you to contact us directly.
PATENT PROTECTED EXPANDING HARD SHELL
The world’s best selling Polycarbonate - ABS expandable luggage, consisting of twin moulded shells with zipper closures was introduced in Europe in 2003.
Following its astounding acceptance in Europe, it luggage™ then Landor & Hawa established its U.S. subsidiary in 2003 and introduced this new lightweight hard side luggage concept to the American consumer with the US Patent being granted in December 2006..
Due to its compelling, forward looking designs and ultra-lightweight properties, it was an immediate and overwhelming success.
Because of it luggage® commitment to design and innovation our expansion feature
with our China Invention Patent have been granted.
PATENT PROTECTED FRAMELESS™
Again, being in the forefront of technology, L&H introduced Frameless™ and Freefoam® technologies in soft sided fabric luggage resulting in ultra-lightweight packing cases with more interior packing space.
All the advantages of hard shell (hard sided) luggage without the weight!
It is estimated that within a few short years that as much as 50% of all luggage offered for sale will incorporate this new technology developed by Landor & Hawa, nowit luggage™.
The it luggage® Commitment
You may have noticed that we do luggage. And that’s all we do. We specialise and we focus on the thing we do best.
As a privately owned company, we have no external financing which makes us well positioned and able to securely supply our customers. Our worldwide sales distribution means we are not exposed to one single currency and can balance fluctuations effectively.
Our extensive experience in the luggage market ensures we supply the right products at the right quality and price. Our global presence means we predict and lead market trends.
We trade with many of the world’s largest retailers.it luggage™ offer great agility in lead times, going from design to sample to stock as demanded by today’s global customers.
The it luggage™ Quality
With 50 dedicated staff in our Hangzhou office and showroom, we have an unrivalled infrastructure in China.
All our luggage is performance tested to meet the differing criteria and standards from country to country.
We work with all the major retail audit and testing companies worldwide in delivering complete compliance and factory accreditation.
Unlike the ‘leading independent testing companies’ all of our staff are luggage specialists – we know where to look for the potential problems and how to solve them ensuring trouble-free shipment for our customers.
Given our volume of manufacturing, we recognise the importance of consistency in product supply for leading global retailers. We can track all products by batch number and have ISO 9001 accredited procedural systems dedicated to attention to detail.
Return percentages are below 1% and an established customer feedback system is in place to capture all information thereby ensuring continual product quality improvements.
The it luggage® Brand Guidelines
Please contact it luggage™ marketing team to request details.
The it luggage® Distribution
it luggage™ has global distribution partners who currently present the brand in Canada, South Africa, New Zealand, Russia, Japan, Singapore, the Netherlands, Thailand and the UK.